Terms & Conditions

1. Acceptance of Terms

Welcome to Ball Star (ball-star.org). By accessing and using our website, you accept and agree to be bound by the terms and provision of this agreement. Ball Star operates as an authorized retailer of Golden Goose Ball Star sneakers and related premium footwear.

These Terms and Conditions govern your use of our website located at ball-star.org (the "Service") operated by Ball Star ("us", "we", or "our").

2. Use License & Restrictions

Permitted Use

Permission is granted to temporarily download one copy of the materials on Ball Star's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title.

Restrictions

Under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display
• Attempt to reverse engineer any software contained on the website
• Remove any copyright or other proprietary notations from the materials
• Use automated systems or software to extract data from the website

3. Product Information & Pricing

Product Descriptions

We strive to provide accurate product descriptions, images, and pricing information. However, we do not warrant that product descriptions, colors, information, or other content available on the Service is accurate, complete, reliable, current, or error-free.

Pricing Policy

All prices are subject to change without notice. We reserve the right to modify prices at any time. In the event of a pricing error, we reserve the right to cancel orders placed at the incorrect price.

Availability

All products are subject to availability. We reserve the right to limit the quantity of products available for purchase and to discontinue any product at any time.

4. Orders & Payment

Order Processing

By placing an order, you make an offer to purchase products subject to these Terms and Conditions. All orders are subject to acceptance by Ball Star. We reserve the right to refuse or cancel orders at our sole discretion.

Payment Terms

Payment is due at the time of order placement. We accept major credit cards (Visa, Mastercard) and PayPal. All payments are processed securely through encrypted payment gateways.

Order Confirmation

You will receive an order confirmation email after successful payment processing. This confirmation does not constitute acceptance of your order, but rather confirmation that we have received your order.

5. Shipping & Delivery

Shipping Policy

We ship to addresses within the United States. Shipping costs and estimated delivery times are calculated at checkout based on your location and selected shipping method.

Delivery Responsibility

Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for lost, stolen, or damaged packages after delivery confirmation.

International Shipping

Currently, we only ship within the United States. International shipping may be available in the future.

6. Returns & Refunds

Return Policy

Returns are accepted within 30 days of delivery for unworn items in original condition with all tags and packaging. Custom or personalized items cannot be returned unless defective.

Refund Processing

Refunds will be processed within 5-7 business days after we receive and inspect the returned item. Refunds will be issued to the original payment method. Shipping costs are non-refundable.

Exchanges

We currently do not offer direct exchanges. To exchange an item, you must return the original item and place a new order for the desired product.

7. Intellectual Property Rights

Trademarks

Golden Goose, Ball Star, and related trademarks are the property of their respective owners. Ball Star operates as an authorized retailer and does not claim ownership of these trademarks.

Website Content

The content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Ball Star or its content suppliers and is protected by copyright and other intellectual property laws.

User Content

Any content you submit to our website, including reviews, comments, or images, grants us a non-exclusive, royalty-free license to use, modify, and display such content for business purposes.

8. User Account & Privacy

Account Creation

You may create an account to enhance your shopping experience. You are responsible for maintaining the confidentiality of your account information and password.

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

Data Collection

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

9. Prohibited Uses

You agree not to use the Service:

• For any unlawful purpose or to solicit others to take unlawful actions
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false or misleading information
• To upload or transmit viruses or any other type of malicious code
• To spam, phish, pharm, pretext, spider, crawl, or scrape
• For any obscene or immoral purpose
• To interfere with or circumvent the security features of the Service

10. Disclaimer of Warranties

As-Is Basis

The information on this website is provided on an 'as is' basis. To the fullest extent permitted by law, Ball Star excludes all representations, warranties, and conditions relating to our website and the use of this website.

Product Warranties

Products sold through Ball Star are subject to manufacturer warranties where applicable. We make no additional warranties beyond those provided by the manufacturer.

Service Availability

We do not guarantee that our service will be available at all times or that access will be uninterrupted or error-free.

11. Limitation of Liability

Damages Limitation

In no event shall Ball Star, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, punitive, consequential, or special damages arising from your use of the Service.

Maximum Liability

Our total liability to you for all damages, losses, and causes of action shall not exceed the amount you paid to us for products or services during the twelve (12) months prior to the event giving rise to liability.

State Law Variations

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.

12. Governing Law & Dispute Resolution

Applicable Law

These Terms shall be interpreted and governed by the laws of the State of New York, United States, without regard to its conflict of law provisions.

Jurisdiction

Any disputes arising from these terms or your use of the Service shall be resolved in the courts of New York County, New York.

Dispute Resolution

We encourage you to contact us first to resolve any disputes. If we cannot resolve a dispute through direct communication, both parties agree to attempt mediation before pursuing litigation.

13. Modifications & Updates

Terms Updates

Ball Star reserves the right to modify these Terms and Conditions at any time. We will notify users of significant changes by posting the updated terms on our website.

Continued Use

Your continued use of the Service after any modifications constitutes acceptance of the updated Terms and Conditions.

Notification

Material changes will be communicated via email to registered users or through prominent notice on our website.

14. Termination

Account Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Effect of Termination

Upon termination, your right to use the Service will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive termination.

Data Retention

We may retain certain information as required by law or for legitimate business purposes following account termination.

15. Severability & Entire Agreement

Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms and Conditions, along with our Privacy Policy and any additional terms posted on the Service, constitute the entire agreement between you and Ball Star.

No Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.